RentalFleetBook

Terms and Conditions

Last updated 13 November 2026

1. About these terms

These Terms and Conditions (Terms) apply to RentalFleetBook, an online software service provided by Bulat Pty Ltd (ABN 67 635 243 382), trading as RentalFleetBook (we, us, our).

By creating an account, ticking the box to accept these Terms, or using the service, you agree to these Terms on behalf of the business you represent (you, your). If you don't agree, don't use the service.

The service is for businesses only. By accepting these Terms you confirm that you are acquiring the service for business purposes and that you have authority to bind your business.

2. The service

RentalFleetBook helps vehicle rental businesses manage vehicles, hires, agreements, servicing, GPS tracking, fines, tolls, documents, invoices and reminders. Some features connect to services run by other companies, such as Xero, Stripe, email and SMS providers, GPS tracking servers and hosting providers (Third-Party Services).

The service is a tool to assist you. It does not replace your own judgement, records, accounting, legal advice or checks. We may add, change or remove features at any time.

3. Service provided “as is” — no guarantee it will work

To the maximum extent permitted by law, the service is provided “as is” and “as available”, with all faults. We do not promise or guarantee that the service, or any part of it, will:

  • be available, uninterrupted, timely, secure or free from errors, bugs or viruses;
  • work correctly, or work with your devices, browsers, trackers or other systems;
  • read, extract, match or calculate information correctly — including documents, fines, tolls, notices, odometer readings, invoices, payments, dates and amounts;
  • send, deliver or receive emails, SMS, reminders, agreements, nominations, invoices or notifications, or send them on time;
  • keep your data complete, accurate or free from loss or corruption;
  • give accurate GPS locations, routes, trips or kilometre readings;
  • meet your requirements or any legal, tax, accounting, insurance or regulatory obligation you have.

Any automated reading, matching, suggestion, draft letter, nomination detail or calculation is provided for convenience only and may be wrong. Except as stated in section 9, all warranties, conditions and representations (express or implied) are excluded.

4. Your responsibilities

  • Check everything before you rely on it or act on it, including documents, invoices, payments, fines, nominations, disputes, agreements, reminders and messages. You are solely responsible for what you submit to councils, toll operators, police, insurers, Xero, your hirers and anyone else.
  • Meet your own deadlines. You remain responsible for nominating drivers, paying or disputing fines and tolls, renewing registration and insurance, servicing vehicles, collecting rent and bonds, and lodging tax, even if the service fails to show, remind or notify you.
  • Keep your own records and backups of information that matters to your business.
  • Make sure you are entitled to collect, store and use the information you put into the service, including hirers' personal information, licences and photos, and give hirers any notices the law requires.
  • Keep your logins secure, and tell us promptly about any unauthorised use.
  • Use the service lawfully and don't interfere with it, attempt to access other customers' data or reverse-engineer it.

5. Third-Party Services

Third-Party Services are provided by other companies under their own terms. We do not control them and are not responsible for them, including their availability, errors, fees, changes, or what they do with your data. If a Third-Party Service stops working or changes, features that rely on it may stop working.

6. Free month, fees and billing

New companies get their first month free. After that, the subscription is billed monthly in advance by card through Stripe, at the published price for your fleet size, plus GST. The package adjusts automatically to the number of vehicles in your account.

You can cancel at any time and keep access until the end of the paid period. Fees already paid are not refundable, except where the law requires a refund. If payment fails, we may suspend the service until it is paid.

We may change prices with at least 30 days' notice. The new price applies from your next billing period after the notice ends.

7. Your data

Your data belongs to you. We use it only to provide and support the service, as described in our Privacy Policy. We take reasonable steps to protect it and keep backups, but we do not guarantee that data will never be lost, corrupted or accessed without authorisation. You can ask for an export or deletion of your data.

8. Limitation of liability

To the maximum extent permitted by law, and subject to section 9:

  • we are not liable for any loss, damage, cost, fine, penalty, fee or claim of any kind arising from or connected with the service not working, being unavailable, being slow, containing errors, or giving incorrect, incomplete or late information, or from any Third-Party Service;
  • this includes, without limitation, loss of profit, revenue, business, rent, bonds, data or goodwill; missed deadlines; fines, penalties, late fees or demerit points; unpaid or incorrect invoices; and any indirect, special or consequential loss;
  • our total liability to you for all claims in connection with the service and these Terms, however arising (including negligence), is limited to the fees you paid us for the service in the 3 months before the event giving rise to the claim. If you have paid nothing (for example, during the free month), our liability is nil.

You agree that you use the service at your own risk.

9. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or condition, that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law. Where we are allowed to limit our liability for a breach of such a guarantee, our liability is limited, at our option, to supplying the service again or paying the cost of having it supplied again.

10. Indemnity

To the extent permitted by law, you indemnify us against any claim, loss or cost (including reasonable legal costs) arising from your use of the service, information you put into it, your dealings with your hirers and third parties, or your breach of these Terms or the law.

11. Availability, changes and maintenance

The service may be unavailable from time to time, including for maintenance, updates, faults, or problems with hosting or Third-Party Services. We will try to keep interruptions short but are not liable for them.

12. Suspension and ending the service

You can close your account at any time. We may suspend or close your account if fees are unpaid, if you breach these Terms, or if we reasonably need to for security or legal reasons, giving notice where reasonable. We may stop offering the service by giving you at least 30 days' notice, and you may export your data during that time.

13. Intellectual property

We own the service, its software and its content. You get a non-exclusive, non-transferable right to use the service for your own business while your subscription is active. You keep ownership of your data and documents.

14. Events outside our control

We are not liable for any failure or delay caused by events outside our reasonable control, including outages of the internet, hosting, power or Third-Party Services, cyber attacks, natural disasters, and government action.

15. Changes to these Terms

We may update these Terms. We will tell you about material changes by email or in the service. If you keep using the service after the change takes effect, you accept the updated Terms.

16. General

These Terms are governed by the laws of Victoria, Australia, and the courts of Victoria have jurisdiction. If any part of these Terms is unenforceable, the rest continues to apply. These Terms, together with our Privacy Policy, are the whole agreement between you and us about the service.

17. Contact

Bulat Pty Ltd, trading as RentalFleetBook · ABN 67 635 243 382 · Phone +61 448 019 043 · www.rentalfleetbook.com

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